Refund policy

Due to the custom and handcrafted nature of our products, we do not accept returns or offer refunds. Each piece is made specifically to order, often using your personal items such as wedding flowers, which makes every creation unique and non-refundable.

We take great care in our preservation and design process to ensure the highest quality. If you have any concerns about your order, please don’t hesitate to contact us—we’re happy to discuss any issues and will do our best to make sure you’re satisfied with your experience.